0. The short version
What we collect: what your sign-in provider gives us, the tools you connect, and the tasks we copy from them onto your boards.
What we never do: sell your data, use it for advertising, or use it to train AI models.
Where it’s stored: in the region you choose: the EU, the UK, the US or Australia.
AI: only if you add your own key. Your browser then talks to that AI provider directly.
Your control: download or delete your data at any time in Account settings.
Questions: privacy@onetasklist.com.
1. Who we are
OneTaskList is provided by OneTaskList Pty Ltd (ACN 698 036 798), Level 15, 461 Bourke Street, Melbourne VIC 3000, Australia. We decide how and why your personal data is used, which makes us the “controller” under data protection law.
- Email: privacy@onetasklist.com
- Privacy contact: Silke McManus, privacy@onetasklist.com
- Our representative in the EU: [Altus EU entity, address, email]
- Our representative in the UK: [Altus UK entity, address, email]
You can contact our representatives instead of us about anything in this policy.
2. What this policy covers
- onetasklist.com, the OneTaskList web app, the iOS and Android apps, and the OneTaskList MCP server.
- It doesn’t cover the tools you connect, the service you sign in with, or an AI provider you choose. Their own privacy policies apply; section 5 links to them.
- If your organisation provides OneTaskList to you, section 11 applies too.
3. What we collect and why
The table lists each thing we do with personal data, the data involved, and the legal basis for it under the GDPR and UK GDPR. “Contract” means we need the data to provide OneTaskList to you. “Legitimate interests” means we have a good reason that doesn’t override your rights; the reason is given each time.
| What we do | Data | Legal basis |
|---|---|---|
| Create and run your account when you sign in with Microsoft, Google or GitHub | Name, email address, profile picture, and the ID your sign-in provider gives you | Contract |
| Keep a record of your sign-in | IP address, browser, time, and that you accepted our terms | Legitimate interests: keeping accounts secure, and being able to show you accepted our terms |
| Store your data where you choose | The region you picked | Contract |
| Connect your tools | The access token the tool gives us, and the name of the account you connected (usually an email address) | Contract |
| Show your tasks | For each item we copy: title, notes, tags, link, status and dates. We don’t copy assignees or comments | Contract |
| Update your tools when you act on a task | Status changes, column moves, and tasks you create | Contract |
| Send notifications you turn on | Your browser’s push subscription | Contract |
| Answer support requests and feedback | What you send us, and your email address | Legitimate interests: answering you |
| Tell our team about new sign-ups | Name, email address and region | Legitimate interests: welcoming and supporting new users |
| Run, secure and fix OneTaskList | IP address, requests, errors, and your user ID | Legitimate interests: keeping the service working and secure |
| [Take payment, from when checkout launches] | Billing name, company, address, tax number and invoices. Card details go straight to Stripe and never reach us | Contract; legal obligation for tax records |
Where the data comes from
From you; from your sign-in provider (name, email address, picture and account ID); and from the tools you connect (your tasks and the name of the connected account).
What you have to give us
To have an account you sign in with Microsoft, Google or GitHub, which gives us your name and email address. We can’t create an account without them. Everything else is up to you.
Other people in your tasks
Your tasks can contain information about other people, such as the sender of an email or the author of an issue. We hold it only so you can see your own tasks, and we delete it when you disconnect the tool or delete your account.
4. AI features
- The AI assistant is off until you add a key for an AI provider you choose: Anthropic, OpenAI or a service compatible with it, OpenRouter, or Microsoft 365 Copilot.
- Your browser sends your request straight to that provider. It doesn’t pass through our servers, and your key stays in your browser. The provider handles the data under your agreement with it and its own privacy policy.
- What is sent: for a question about a board, its name, its columns, and the titles and dates of its tasks. For a question about a task, its title, notes, dates and effort.
- “Open in Claude” puts the text of a task or board into a link to claude.ai, which your browser opens.
- If you connect an AI app such as Claude to OneTaskList through our MCP server, that app can read and change your tasks until you revoke its access in that app.
- We never use your data to train AI models, and we make no decisions about you by automated means alone.
6. Where your data is stored
When you first sign in, you choose a region. Your account, connections, tasks and technical logs are stored there, on Microsoft Azure.
| Region | Location | Backup copy |
|---|---|---|
| EU | Netherlands | Ireland |
| UK | London | Cardiff |
| US | Virginia | California |
| Australia | Melbourne | Sydney |
Some data is handled outside your region:
- Sign-in runs in the EU for every region. Your name, email address, picture, sign-in provider ID and sign-in record are stored there.
- Alerts to our team about sign-ups and feedback (your name, email address and region) go to our Microsoft Teams, which stores them in Australia.
- AI requests go to the provider you choose, wherever it operates.
- The tools you connect keep your data wherever they store it.
- Our team works from Australia and may access data from there to support the service.
Transfers outside the EU and UK
When data goes from the EU or UK to a country without an “adequacy decision” (a ruling that its protection is equivalent), we use the European Commission’s Standard Contractual Clauses and, for the UK, the UK Addendum to them. Transfers to the US rely on the EU-US Data Privacy Framework and its UK Extension, or on Standard Contractual Clauses. Australia has no adequacy decision, so data stored or accessed there is protected by these clauses. Ask us at privacy@onetasklist.com for a copy.
7. How long we keep it
| Data | How long |
|---|---|
| Your account | Until you delete it. Free accounts with no sign-in for 2 years are closed after a 30-day email warning. |
| Connections and access tokens | Until you disconnect the tool or delete your account |
| Tasks copied from your tools | Until you disconnect the tool or delete your account |
| Sign-in record | One record, replaced each time you sign in. Deleted 3 years after your last sign-in, or when you delete your account |
| Technical logs | 90 days |
| Support emails and feedback | Until you delete your account. If you don’t have an account, 2 years after we last hear from you |
| [Billing records, from when checkout launches] | 7 years, as Australian law requires |
| Backups | Deleted data can stay in backups for up to 30 days |
| AI keys | In your browser, until you remove them |
9. How we protect your data
- Data is encrypted in transit (HTTPS) and at rest.
- Access tokens, names and task content are encrypted again with keys protected by Azure Key Vault.
- Each region’s data is kept separate.
- Only the people who run and support OneTaskList can access it, and only when they need to.
- If a breach puts your data at risk, we tell the supervisory authority within 72 hours and tell you without undue delay where the law requires.
10. Your rights
You have these rights under the GDPR and UK GDPR. We give them to everyone, wherever you live.
| Right | What it means | How to use it |
|---|---|---|
| Access | Get a copy of your data and information about how we use it | Account settings › Download My Data, or email us |
| Correction | Have wrong data fixed | Your name and picture come from your sign-in provider: change them there and sign in again. For anything else, email us |
| Deletion | Have your data deleted | Account settings › Delete My Account. Disconnecting a tool deletes the tasks copied from it |
| Restriction | Have us pause using your data, for example while a complaint is checked | Email us |
| Portability | Take your data to another service | Download My Data gives you a machine-readable file (JSON) |
| Automated decisions | Not be subject to decisions made only by a computer that significantly affect you | We make none |
| Withdrawing consent | Stop processing you agreed to | We don’t rely on consent. You can still turn off notifications or the AI assistant at any time |
Your right to object
Where we rely on legitimate interests (see section 3), you can object at any time, on grounds relating to your situation. We then stop, unless we have compelling legitimate grounds that override your interests, rights and freedoms, or need the data to establish, exercise or defend legal claims. Email privacy@onetasklist.com.
Making a request
Email privacy@onetasklist.com. It’s free. We reply within one month. If a request is complex we may take up to two more months, and we’ll tell you within the first month. To protect your account, we may ask you to write from the email address on it.
Complaints
Please complain to us first at privacy@onetasklist.com. We acknowledge a complaint within 30 days and keep you told of progress. You also have the right to complain to a data protection authority:
- UK: the Information Commissioner’s Office.
- EU: the authority in your country, listed by the European Data Protection Board.
- Germany: the authority for your federal state, listed by the Federal Commissioner for Data Protection (BfDI).
11. If your organisation provides OneTaskList
When an employer or other organisation sets up OneTaskList for its people under an agreement with us, the organisation decides how the data is used and we process it on its behalf. Its own privacy notice applies. Send requests about your data to the organisation; we’ll help it answer.
12. Children
OneTaskList is not for anyone under 16. If we learn that an account belongs to someone under 16, we delete it.
13. Changes to this policy
We tell you by email or in the app before a material change takes effect. The version and effective date are at the top. Previous versions are at onetasklist.com/privacy/history.
14. If you are in Australia
OneTaskList Pty Ltd follows the Australian Privacy Principles under the Privacy Act 1988 (Cth).
- Overseas disclosure: your data may be stored or accessed in the region you choose (the EU, the UK, the US or Australia), in the EU for sign-in, in Australia for alerts to our team and for support access, and in the countries where the providers in section 5 operate.
- Automated decisions: we don’t use computer programs to make decisions about you that could significantly affect your rights or interests.
- Access and correction: see section 10.
- Complaints: contact us first. If you’re not satisfied with our response within 30 days, you can complain to the Office of the Australian Information Commissioner.
15. If you live somewhere else
Everyone gets the rights in section 10. Some places add their own:
| Where | What applies | Where to complain |
|---|---|---|
| United States | We don’t sell your personal data or share it for targeted advertising, and we honour Global Privacy Control signals. We don’t track you across websites and no third party does on our sites, so “Do Not Track” signals change nothing | Your state attorney general, or the Federal Trade Commission |
| Switzerland | Your data may go to the countries listed in section 6 | The Federal Data Protection and Information Commissioner |
| Canada | Silke McManus, our privacy contact, is accountable for privacy. Your data is stored outside Canada, in the region you choose | The Office of the Privacy Commissioner of Canada; in Québec, the Commission d’accès à l’information |
| New Zealand | Section 3 explains what we collect from other sources and why | The Office of the Privacy Commissioner |
| Brazil | Contact for data protection requests: Silke McManus, privacy@onetasklist.com | The ANPD |
16. Contact us
OneTaskList Pty Ltd, Level 15, 461 Bourke Street, Melbourne VIC 3000, Australia
- Email: privacy@onetasklist.com
- Privacy contact: Silke McManus
- EU representative: [Altus EU entity, address, email]
- UK representative: [Altus UK entity, address, email]
Questions about this page? Contact us at legal@onetasklist.com.
